Walmart’s Self-Checkout Decision Agitates Customers

What does this mean for the future of shopping convenience?

03.28.24

Walmart is experimenting with limited self-checkout lanes that are reserved for their Spark delivery drivers or Walmart+ subscribers. Only by the use of the Walmart app among their subscription, many loyal customers have raised their concerns regarding this controversial action taken by Walmart.

Produced by Malachi Segers
Edited by Liz Tril

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